I contacted Andy,who replied quickly, very friendly and helpful .Actually cleaned the grave earlier due to bad weather conditions, that were coming on the day planned for cleaning. When i was shown the before and after photos, it brought tears to my eyes, tears of joy.It was very comforting to know the grave is back in good condition again. We are going to have Andyback twice a year to clean the grave so we can then give it a basic clean in- between. I woukld definitely recommend Andy, his kindness and work is of a high standard. Thank you.